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The fastest, most secure way to trade crypto.

Featured articles

Wallet Security

I want to recover access to my Trading Account and Wallet

If you're locked out, start by checking what you still have available: access to your email inbox, your Reco...

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Trading Account

USDT, USDP, and DAI changes for European users (MiCAR)

Effective Date: January 9, 2026Due to regulatory requirements under the EU's Markets in Crypto-Assets Regulation (MiC...

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Account Verification

How do I verify my account?

On the web Log into your wallet via web browser Select Verify your Identity and click Get Started. Type your Name ...

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US: How to report my crypto taxes?

How to Submit Your U.S. Tax Information

To comply with new U.S. IRS regulations, Blockchain.com is now required to collect and verify taxpayer information v...

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Wallet Security

Forgot Your Password? How To Recover Your Trading Account & Wallet

Understanding Your Trading Wallet – Why It MattersLosing access to your wallet can be stressful. However, your recove...

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FAQ

Why can't I withdraw my entire balance?

There are several reasons why you may be temporarily unable to withdraw some or all of the funds held in your Trading...

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Frequently Asked Questions

How to open a new Blockchain.com account?
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What countries are supported for verification and which documents does Blockchain.com accept by country?
USDT, USDP, and DAI changes for European users (MiCAR)

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